Air Liquide's Blog on Innovation
October 2, 2018 - Customer Experience
The digital transformation that the world is experiencing today has not only been disruptive on work processes but also on HR management, with immense pressure to produce effective change leadership accompanied by measurable and speedy results. As an HR professional, I was recently asked a great question - “What is a key ingredient for success in this dynamic world?”
September 17, 2018 - Customer Experience
Experience teaches us that innovation is always first and foremost a matter of people, connections and analogies, before being a question of pure technology.
September 17, 2018 - New Technologies
A decade ago, resolving plant hiccups in real-time was, in many instances, an expensive headache for the gas industry. With plants all over the world mostly situated in remote areas, plant issues often spelled costly and lengthy supply interruptions and loss of reliability from the customer’s perspective.
September 17, 2018 - Operational Excellence
I decided to skip the queue and do my grocery shopping online. I liked that I could get what I wanted with the click of a few buttons - it was painless and promptness was promised. I tried to be patient but became unduly anxious instead as the time drew closer to the delivery at noon.