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Air Liquide's Blog on Innovation

September 17, 2018 - Customer Experience

Open Innovation: A Key To Transforming Customer Experience.

Experience teaches us that innovation is always first and foremost a matter of people, connections and analogies, before being a question of pure technology.

September 17, 2018 - New Technologies

Smart Innovative Operations: Using digital technology to render expertise borderless

A decade ago, resolving plant hiccups in real-time was, in many instances, an expensive headache for the gas industry. With plants all over the world mostly situated in remote areas, plant issues often spelled costly and lengthy supply interruptions and loss of reliability from the customer’s perspective.

September 17, 2018 - Operational Excellence

Now Arriving: Let Arrive-AL Inform You On An Upcoming Delivery

I decided to skip the queue and do my grocery shopping online. I liked that I could get what I wanted with the click of a few buttons - it was painless and promptness was promised. I tried to be patient but became unduly anxious instead as the time drew closer to the delivery at noon.